Some users may experience issues while trying to print web pages using Internet Explorer 7 and Internet Explorer 8 on Windows Vista and Windows 7. Rather than producing the web pages content in the print out, all that shows is the path to the temporary Internet file containing the content to be printed:

file://c:\Users\%username%\AppData\Temp\Low\xxxxxxx.htm

This appears to be a complication with Internet Explorer’s Protected Mode (see http://msdn.microsoft.com/en-us/library/bb250462%28VS.85%29.aspx). Even though the user has full permissions to modify the files and folders in the Temp directory, the Protected Mode prevents the “Low” directory from being created. You can fix the problem by running the following commands at the command prompt (cmd.exe):

• mkdir %userprofile%\AppData\Local\Temp\Low
• icacls %userprofile%\AppData\Local\Temp\Low /setintegritylevel low

Restart Internet Explorer and you should now be able to print successfully.