The Burton Tech Journal

Tag: User Profile Hive Cleanup Service

Cannot Disconnect or Re-Map a Network Drive

by on Sep.17, 2008, under Microsoft Windows Networking, Microsoft Windows XP, Windows Vista

Occassionally a workstation will show a mapped network drive as “Disconnected” in Windows Explorer.  Double-clicking on the drive does not resume the connection and attempting to unmap the drive will give an error that “The network connection does not exist”.

Additionally you may see your login scripts not mapping other drives.

To correct the problem, download the User Profile Hive Cleanup Service from the Microsoft Downloads site and read the installation/usage instructions:

http://www.microsoft.com/downloads/details.aspx?familyid=1b286e6d-8912-4e18-b570-42470e2f3582&displaylang=en

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