The Burton Tech Journal

Tag: Microsoft

Trouble with your wireless mouse?

by on Mar.03, 2019, under Hardware

I’ve been encountering more and more radio interference with wireless keyboards and mice than ever before, particularly Bluetooth based devices. It seems like LogiTech’s Unifying Receiver (such as this mouse on Amazon – http://amzn.to/2tQtfuo) also runs on the 2.4GHz band. I’ve also noticed that plugging the receiver into a noisy USB 3.0 port seems to be more problematic than a USB 2.0 port. If you run into trouble, I recommend plugging the receiver in the front of the computer (using USB 2.0 if possible), try clearing as much line of sight as you can, update the drivers/firmware from the manufactuer, and re-pair the device with the receiver. Space any re-pairing procedures apart by at least 30 minutes since some Microsoft devices can pair with the wrong receiver if you set them up back to back.

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Repair Windows 10 Installation

by on Mar.18, 2016, under Windows 10

If the Windows 10 installation is damaged, it can be repaired using SFC and DISM online:

  1. Run SFC from an elevated command prompt to perform an initial scan and replace corrupt files

    sfc /scannow

    sfc /scannow

  2. Use the CheckHealth option with DISM to quickly determine if there are any corruptions in the local image

    DISM /Online /Cleanup-Image /CheckHealth



  3. If no issues are found, you can run a more advanced scan using the ScanHealth option

    DISM /Online /Cleanup-Image /ScanHealth

    DISM-ScanHealth

  4. If issues are found, use the RestoreHealth option to scan and automatically repair corrupt files

    DISM /Online /Cleanup-Image /RestoreHealth

    DISM RestoreHealth

If DISM is unable to access Windows Update, you can use an offline disc image to repair your installation.

  1. Download a Windows 10 ISO file
    • Open the Microsoft Windows 10 Download Site
    • Click the Download tool now button
    • Run the MediaCreationToolxxxxx.exe application
    • Accept the terms and conditions
    • Choose Create installation media (USB flash drive, DVD, or ISO file) for another PC and press Next

      Create Installation Media

    • Select the correct language and architecture that matches the corrupted installation

      Select Architecture

    • Select the ISO option, click NEXT, choose a destination, click SAVE

      Select Windows 10 ISO

    • Click FINISH and browse to the location of the ISO. Double-click on the Windows.iso file to mount it

      Windows 10 ISO Mounted

  2. Once the image is mounted, you can use it to restore the installation’s health (replace the “F” drive letter with the mount point’s drive letter)

    DISM /Online /Cleanup-Image /RestoreHealth /Source:F:\sources\install.wim

    Or you can limit the use of Windows Update with the LimitAccess option

    DISM /Online /Cleanup-Image /RestoreHealth /Source:F:\sources\install.wim /LimitAccess

If you have an encrypted install.esd image from an upgrade to the latest version of Windows 10, you can use it to repair the damaged files.

  1. Run the command for the ESD file (update C:\$Windows.~BT\Sources to match your source)

    DISM /Online /Cleanup-Image /RestoreHealth /Source:C:\$Windows.~BT\Sources\Install.esd

    You can also limit access to Windows Update as well with the LimitAccess switch

    DISM /Online /Cleanup-Image /RestoreHealth /Source:C:\$Windows.~BT\Sources\Install.esd /LimitAccess

The log files for SFC and DISM are stored in the following locations: %windir%/Logs/CBS/CBS.log and %windir%\Logs\DISM\dism.log. The logs will show if the programs had trouble replacing a file.

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Microsoft Software Discounts for Students

by on Dec.07, 2009, under Microsoft Office, Microsoft Operating Systems

Anyone that has an active email address ending in .EDU can purchase Microsoft Office 2007 Ultimate Edition and Windows 7 at dramatically discounted rates (click the link to order):

http://student.theultimatesteal.com/z/15/CD2866/

Microsoft is planning to expire this program soon so I would take advantage of the offer as soon as possible!

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Event ID 1030 and 1058 when querying Group Policy Objects

by on Nov.26, 2008, under Window Small Business Server 2003, Windows Server 2003

After a Windows 2003 Small Business Server failed to shutdown using APC’s PowerChute UPS software, it was having trouble querying and applying the group policy settings.

 

Event 1058

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1058

Description:
Windows cannot access the file gpt.ini for GPO CN={31B2F340-016D-11D2-945F-00C04FB984F9},CN=Policies,CN=System,DC=domain,DC=local. The file must be present at the location <\\Random_Domain_Name.local\sysvol\domain.local\Policies\{31B2F340-016D-11D2-945F-00C04FB984F9}\gpt.i ni>

— And —

Event 1030

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1030

Description:
Windows cannot query for the list of Group Policy objects. Check the event log for possible messages previously logged by the policy engine that describes the reason for this.

Successful repair steps taken:

  1. Download and install the Windows Server 2003 Service Pack 1 Support Tools.
  2. Once installed, open the command prompt and run: dfsutil /PurgeMupCache
  3. Then run: gpupdate /force
  4. Examine the Application Event log for Event ID 1704

If this does not correct your issue, the following Microsoft Knowledge Base articles might help:

  1. KB888943 – Event 1030 and event 1058 may be logged, and you may not be able to start the Group Policy snap-in on your Windows Small Business Server 2003 computer.
  2. KB842804 – A Windows Server 2003-based computer may stop responding when it is resumed from standby and events 1030 and 1058 are logged in the application log of a domain controller.
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View Mail Headers in Outlook 2007

by on Nov.25, 2008, under Email, Microsoft Office, Microsoft Outlook 2007, Spam

Extracting an email header can be useful in tracking email issues, locating spammers, and reporting spam.

To view your header, do the following:

  1. Locate the message in your inbox and right-click on it.
  2. Select Message Options from the menu
  3. Copy the text in the Internet Headers window.  This will not include the email message, just the header.
  4. Paste the information into an email or document for analysis.  If you wish to paste the information into an email, you will need to close the options dialogue first.
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View Mail Headers in Outlook 97, Outlook 98, Outlook 2000, Outlook 2003

by on Nov.23, 2008, under Email, Microsoft Office, Microsoft Outlook 2003, Spam

Extracting an email header can be useful in tracking email issues, locating spammers, and reporting spam.  To find your email header, in Outlook versions 97 to 2003, you can use the following steps.  Please note, Microsoft Outlook 97 may require the Internet Mail Enhancement Patch to view any mail headers.

To view your header, do the following:

  1. Start Outlook
  2. Open the email message in a separate window by double clicking on the email in your Inbox
  3. In the new email window, click on the View menu and select Options
  4. Copy the text in the Internet Headers window.  This will not include the email message, just the header.
  5. Paste the information into an email or document for analysis.  If you wish to paste the information into an email, you may need to close the options dialogue first.
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Migrate to Windows Small Business Server 2008 from Windows Small Business Server 2003

by on Nov.12, 2008, under Window Small Business Server 2003, Windows Small Business Server 2008

The following TechNet article – “Migrate to Windows Small Business Server 2008 from Windows Small Business Server 2003” – covers the process of installing Windows Small Business Server 2008 and migrating your existing Windows Small Business Server 2003 based domain:

http://technet.microsoft.com/en-us/library/cc546034.aspx

Although the process is fairly straight forward and simple, we have found it useful to simulate the process using a virtualized environment created from the SBS 2003 machine using Acronis True Image Virtual Edition and VMWare.

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Check Windows Installer (MSI) Logs

by on Sep.21, 2008, under Microsoft Windows XP, Windows Application Deployment, Windows Vista

Windows typically uses the following directory to store MSI logs with the filenames “Msi*.log”:

%SYSTEMROOT%\Temp

By examining the MSI logs most recently modified, you can often see installation issues, such as permission errors, registry problems, and dependancy errors:

dir /O-D /TW %SYSTEMROOT%\Temp\Msi*.log

If MSI logging is not enabled, you can enable it by editing the registry or via GPO.  See KB223300 for details on how to enable logging.

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Simulate a Windows Application Deployment Lifecycle

by on Sep.21, 2008, under Microsoft Windows XP, Windows Application Deployment, Windows Vista

If a domain test bed is not avaiable, either real or virtualized, it is best to use a single workstation to test an unproven MSI based package. Frequently the deployment process is hung up when the MSI performs a custom action that requires some form of user interaction. It is important to not only look for this behavior in new installations, but also MSI’s used to upgrade long functioning deployed applications, before introducing either to your GPO.

This is the recommended test procedure:

A) Perform an installation and look for dialogues that require user intervention:

  1. MSIEXEC /i “\\path_to_msi” /qb
  2. The /i switch tells MSIEXEC to install or configure a product
  3. The /qb switch tells MSIEXEC to use a basic UI

B) If the application does not install correctly, check the MSI log file for errors. Otherwise confirm the application is functioning correctly.

C) It is critical to test what happens during uninstallation of the application too. Any user interaction requirements could cause a failure when upgrading or removing your application later. Run the following command to observe the uninstall process:

  1. MSIEXEC /x “\\path_to_msi” /qb
  2. The /x switch tells MSIEXEC to uninstall the product

D) If the application installs and uninstalls without requiring user interaction, it will probably work fine deployed. To finalize a simulation, the application should be silently installed remotely using PSEXEC and the following commands:

  1. PSEXEC -u context\username -p password \\target_machine MSIEXEC.EXE /i “\\path_to_msi” /qn

E) Confirm the application functions correctly with an unprivileged user account. Check the MSI log on the target machine for errors if necessary.

F) Once again, test the uninstall process:

  1. PSEXEC -u context\username -p password \\target_machine MSIEXEC.EXE /x “\\path_to_msi” /qn

G) If the application appears to be working, you can proceed with assigning it to your GPO.

H) If application does not deploy, try the following:

  1. Examine the MSI logs on the client computer and make any adjustments necessary.
  2. Confirm Vista’s UAC is not blocking installation.
  3. Check http://www.appdeploy.com for valuable tips and tricks, particularly if you are deploying a popular commerical package. The site has some great resources on how to customize packages so they will install correctly.
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Cannot Disconnect or Re-Map a Network Drive

by on Sep.17, 2008, under Microsoft Windows Networking, Microsoft Windows XP, Windows Vista

Occassionally a workstation will show a mapped network drive as “Disconnected” in Windows Explorer.  Double-clicking on the drive does not resume the connection and attempting to unmap the drive will give an error that “The network connection does not exist”.

Additionally you may see your login scripts not mapping other drives.

To correct the problem, download the User Profile Hive Cleanup Service from the Microsoft Downloads site and read the installation/usage instructions:

http://www.microsoft.com/downloads/details.aspx?familyid=1b286e6d-8912-4e18-b570-42470e2f3582&displaylang=en

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