The Burton Tech Journal

Microsoft Operating Systems

Windows 7 SP1 Not Updating – Fixed

by on Feb.03, 2017, under Windows 7, Windows Update

Due to changes to the Microsoft Windows Update infrastructure, Windows 7 SP1 systems currently shipping will not update. The Windows Update client appears to run forever. To correct the issue, you need to install the following updates (below are the links for the x64 bit version of Windows 7 only). Prior to running *each* update, run the following command from an elevated command prompt to stop the Windows Update Service: net stop wuauserv. Reboot when prompted after running an update and repeat stopping the Windows Update Service before installing the next update:

After installing those updates, install the latest “roll-up” update and then try running the Windows Update client again.

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Set Domain Controller to update time with the US NTP Pool

by on Dec.01, 2014, under Microsoft Operating Systems, Microsoft Windows Networking

Run > cmd.exe:

w32tm /config /update /manualpeerlist:",0x8,0x8,0x8,0x8" /syncfromflags:MANUAL

Then restart the Windows Time Service
net stop w32time
net start w32time

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Set Time Source in Windows

by on Dec.11, 2013, under Microsoft Operating Systems

Sync the Domain Controller with some of the top NTP time sources for North America:


w32tm /config /syncfromflags:manual /,,,,,

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Internet Explorer Prints Blank Pages

by on Nov.08, 2010, under Internet Explorer, Windows 7, Windows Vista

Some users may experience issues while trying to print web pages using Internet Explorer 7 and Internet Explorer 8 on Windows Vista and Windows 7. Rather than producing the web pages content in the print out, all that shows is the path to the temporary Internet file containing the content to be printed:


This appears to be a complication with Internet Explorer’s Protected Mode (see Even though the user has full permissions to modify the files and folders in the Temp directory, the Protected Mode prevents the “Low” directory from being created. You can fix the problem by running the following commands at the command prompt (cmd.exe):

  • mkdir %userprofile%\AppData\Local\Temp\Low
  • icacls %userprofile%\AppData\Local\Temp\Low /setintegritylevel low

Restart Internet Explorer and you should now be able to print successfully.

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Microsoft Software Discounts for Students

by on Dec.07, 2009, under Microsoft Office, Microsoft Operating Systems

Anyone that has an active email address ending in .EDU can purchase Microsoft Office 2007 Ultimate Edition and Windows 7 at dramatically discounted rates (click the link to order):

Microsoft is planning to expire this program soon so I would take advantage of the offer as soon as possible!

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Workaround for Errors When Opening Microsoft Office Files on WebDAV Drives

by on Dec.18, 2008, under JungleDisk, Microsoft Office 2003, Windows Vista

JungleDisk is a WebDAV file sharing service running on the Amazon Simple Storage Service (Amazon S3).  It appears when users are using Office 2003 SP3 on a Vista Business SP1 based system, they may not be able to open Microsoft Word and Excel files.  The users experience an error similar to:

Could not open ‘http://2667/somebucket/some file.doc’

The JungleDisk Support site (KBID#: 300065) indicates installing the Windows Software Update for Web Folders (KB907306) and rebooting will fix the problem.  Unfortunately the reported fix does not appear to work for numerous users.  Additionally, connecting to the JungleDisk “bucket” using the naive Windows WebDAV client does not allow saving due to the “read-only” bug.

We discovered the easiest way to work around the Vista/Office 2003 WebDAV limitations was to use a substitute drive.  Once the JungleDisk client loads and you can access the JungleDisk network drives, the following command can be use to connect:

subst NewDriveLetter: JungleDiskDriveLetter:\

For example, if the JungleDisk drive letter is “J:\”, you will run the following command to access the share:

subst k: j:\

You should then be able to open files from and save files to the “k:” drive directly.

When your system reboots, you will need to run the subst command again. For our users, we have created a batch file that deletes the virtual drive (subst k: /d) then re-creates it (subst k: j:\). After the user’s system has completely loaded, they double-click on the batch files to create accessible virtual drives.

Incidentally, upgrading to Office 2007 on Vista or running Office 2003 from Windows XP does not appear to have any issues.

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Event ID 1030 and 1058 when querying Group Policy Objects

by on Nov.26, 2008, under Window Small Business Server 2003, Windows Server 2003

After a Windows 2003 Small Business Server failed to shutdown using APC’s PowerChute UPS software, it was having trouble querying and applying the group policy settings.


Event 1058

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1058

Windows cannot access the file gpt.ini for GPO CN={31B2F340-016D-11D2-945F-00C04FB984F9},CN=Policies,CN=System,DC=domain,DC=local. The file must be present at the location <\\Random_Domain_Name.local\sysvol\domain.local\Policies\{31B2F340-016D-11D2-945F-00C04FB984F9}\gpt.i ni>

— And —

Event 1030

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1030

Windows cannot query for the list of Group Policy objects. Check the event log for possible messages previously logged by the policy engine that describes the reason for this.

Successful repair steps taken:

  1. Download and install the Windows Server 2003 Service Pack 1 Support Tools.
  2. Once installed, open the command prompt and run: dfsutil /PurgeMupCache
  3. Then run: gpupdate /force
  4. Examine the Application Event log for Event ID 1704

If this does not correct your issue, the following Microsoft Knowledge Base articles might help:

  1. KB888943 – Event 1030 and event 1058 may be logged, and you may not be able to start the Group Policy snap-in on your Windows Small Business Server 2003 computer.
  2. KB842804 – A Windows Server 2003-based computer may stop responding when it is resumed from standby and events 1030 and 1058 are logged in the application log of a domain controller.
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Migrate to Windows Small Business Server 2008 from Windows Small Business Server 2003

by on Nov.12, 2008, under Window Small Business Server 2003, Windows Small Business Server 2008

The following TechNet article – “Migrate to Windows Small Business Server 2008 from Windows Small Business Server 2003” – covers the process of installing Windows Small Business Server 2008 and migrating your existing Windows Small Business Server 2003 based domain:

Although the process is fairly straight forward and simple, we have found it useful to simulate the process using a virtualized environment created from the SBS 2003 machine using Acronis True Image Virtual Edition and VMWare.

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Remote Logons and UAC

by on Sep.25, 2008, under Windows Vista

When connecting to a Vista machine from another machine that is not on the same domain, Vista will filter the token.  You must disable Remote UAC in the Vista machine’s registry:


   0 – build filtered token (Remote UAC enabled)
   1 – build elevated token (Remote UAC disabled)

By setting the DWORD entry to 1, you will be able to access the administrative shares since the remote logon token will not be filtered.

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Check Windows Installer (MSI) Logs

by on Sep.21, 2008, under Microsoft Windows XP, Windows Application Deployment, Windows Vista

Windows typically uses the following directory to store MSI logs with the filenames “Msi*.log”:


By examining the MSI logs most recently modified, you can often see installation issues, such as permission errors, registry problems, and dependancy errors:

dir /O-D /TW %SYSTEMROOT%\Temp\Msi*.log

If MSI logging is not enabled, you can enable it by editing the registry or via GPO.  See KB223300 for details on how to enable logging.

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