October 20th, 2011
Here are instructions on how to clear the temporary Internet files in Internet Explorer 9:
- Select Tools > Safety > Delete browsing history…/.
- Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.
- You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies.
- Close ALL applications and reboot your system to make sure you do not have any instances of Internet Explorer running.
Tags: browser cache, clear, cookie, ie9, internet explorer, internet files, temporary files
Posted in Internet Explorer, Web Browsing | No Comments »
October 20th, 2011
If you’re having trouble with a website, sometimes clearing your Internet Explorer temporary Internet files can help:
- Select Tools > Internet Options.
- Click on the General tab and then the Delete… button.
- Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.
- Close ALL open applications and reboot your computer to insure you do not have any instances of Internet Explorer running.
Tags: browser cache, clear, cookie, ie8, internet explorer, internet files, temporary files, Thi
Posted in Internet Explorer, Web Browsing | No Comments »
October 19th, 2011
It is common for Internet Service Providers to periodically block SMTP connections to third party hosts. The best way to correct this solution is to use a port other than port 25 that requires authentication.
- First open the Exchange Management Shell
- Run the following command to find out what your current port is for your connector(s): Get-SendConnector | ft Id*,Sm*s,po*
- Change the port to an alternative port supplied by your Smart Host provider (more than likely 465 or 587, I recommend using the TLS port which is 587) by running this command: Set-SendConnector “Send Connector Identity” -port 465. You will of course change your send connector identity and port to match your configuration.
You may wish to confirm your configuration is correct with your Smart Host:
- In the Exchange Management Console, expand the Organization Configuration, select the Send Connectors tab, and double-click on your connector. Select the Network tab and click the Change… button. Confirm you are using Basic Authentication over TLS (if relevant to your configuration and port number) with the correct username and password.
If you have items in the delayed delivery queue, do the following:
- In the Exchange Manage Console, click on the Toolbox menu item
- Double-click on Queue Viewer and under the Queues tab, right-click on your delayed queue and select Retry.
Tags: Exchange, exchange 2007, exchange 2010, port, send connector, smtp
Posted in Email, Microsoft Exchange | No Comments »
November 8th, 2010
Some users may experience issues while trying to print web pages using Internet Explorer 7 and Internet Explorer 8 on Windows Vista and Windows 7. Rather than producing the web pages content in the print out, all that shows is the path to the temporary Internet file containing the content to be printed:
file://c:\Users\%username%\AppData\Temp\Low\xxxxxxx.htm
This appears to be a complication with Internet Explorer’s Protected Mode (see http://msdn.microsoft.com/en-us/library/bb250462%28VS.85%29.aspx). Even though the user has full permissions to modify the files and folders in the Temp directory, the Protected Mode prevents the “Low” directory from being created. You can fix the problem by running the following commands at the command prompt (cmd.exe):
- mkdir %userprofile%\AppData\Local\Temp\Low
- icacls %userprofile%\AppData\Local\Temp\Low /setintegritylevel low
Restart Internet Explorer and you should now be able to print successfully.
Tags: Blank Page, internet explorer, Low Integrity, printing, Protected Mode, windows 7, Windows Vista
Posted in Internet Explorer, Windows 7, Windows Vista | 6 Comments »
August 5th, 2010
Anyone with a .EDU email address, such as students or alumni can now take advantage of student pricing for Office Professional Academic 2010! If you know anyone that is a student or has a .EDU email address, that can purchase the full Office 2010 suite for next to nothing! This includes Word 2010, Excel 2010, PowerPoint 2010, OneNote 2010, Publisher 2010, Outlook 2010, and Access 2010.
You can use the link below to register for Microsoft’s “Ultimate Steal” promotion or simply Google it to get the details.

Posted in Microsoft Office, Microsoft Office 2010, Uncategorized | No Comments »
August 5th, 2010
In previous versions of Microsoft Office MLK kits, OEM computer builders were able to purchase installation discs. At the time this post was published, Microsoft did not have those discs available for Office 2010 and most computer manufacturers were not distributing computers with Office 2010 pre-installed.
If you are an OEM or an IT professional that routinely uses MLK licenses for your customers, you can use the key from your MLK card and download the software media by using the links on this page:
http://www.office.com/ProductKeyCard
If you do not have a key card to upgrade to Office 2010 Professional, they can be purchased from vendors like Amazon.com for much cheaper than retail stores:
Posted in Microsoft Office, Microsoft Office 2010 | 3 Comments »
December 7th, 2009
Anyone that has an active email address ending in .EDU can purchase Microsoft Office 2007 Ultimate Edition and Windows 7 at dramatically discounted rates (click the link to order):
http://student.theultimatesteal.com/z/15/CD2866/
Microsoft is planning to expire this program soon so I would take advantage of the offer as soon as possible!
Tags: Microsoft, Office 2007, software sale, specials, student discount, student software, windows 7
Posted in Microsoft Office, Microsoft Operating Systems | No Comments »
December 18th, 2008
JungleDisk is a WebDAV file sharing service running on the Amazon Simple Storage Service (Amazon S3). It appears when users are using Office 2003 SP3 on a Vista Business SP1 based system, they may not be able to open Microsoft Word and Excel files. The users experience an error similar to:
Could not open ‘http://2667/somebucket/some file.doc’
The JungleDisk Support site (KBID#: 300065) indicates installing the Windows Software Update for Web Folders (KB907306) and rebooting will fix the problem. Unfortunately the reported fix does not appear to work for numerous users. Additionally, connecting to the JungleDisk “bucket” using the naive Windows WebDAV client does not allow saving due to the “read-only” bug.
We discovered the easiest way to work around the Vista/Office 2003 WebDAV limitations was to use a substitute drive. Once the JungleDisk client loads and you can access the JungleDisk network drives, the following command can be use to connect:
[sourcecode]subst NewDriveLetter: JungleDiskDriveLetter:\[/sourcecode]
For example, if the JungleDisk drive letter is “J:\”, you will run the following command to access the share:
[sourcecode]subst k: j:\[/sourcecode]
You should then be able to open files from and save files to the “k:” drive directly.
When your system reboots, you will need to run the subst command again. For our users, we have created a batch file that deletes the virtual drive (subst k: /d) then re-creates it (subst k: j:\). After the user’s system has completely loaded, they double-click on the batch files to create accessible virtual drives.
Incidentally, upgrading to Office 2007 on Vista or running Office 2003 from Windows XP does not appear to have any issues.
Tags: 2667, amazon s3, excel, JungleDisk, kb907306, office 2003, Office 2007, open error, read-only, saving, subst, virtual drive, Vista, webdav, windows xp, word
Posted in JungleDisk, Microsoft Office 2003, Windows Vista | No Comments »
December 3rd, 2008
Most top search engines now offer “local listings” in their search results. The local listings act in a manner similar to an online Yellow Pages for people searching for a product or service in a particular area. To see the results of a search, go to a top search engine and type in your business type and the city your business is located. For example, a search of “cameras, Santa Monica, CA” on http://local.google.com produced the results here.
The great thing about a local listing, is they are free, people can review your business, and it will help connect you with people in your area. We would highly recommend having your business listed in the following search engines local listings since it is FREE:
Google Maps
Yahoo! Local
Microsoft Live Search Maps
Once your business has been accepted and listed, invite friends, colleagues, and clients to write positive reviews and testimonials about your business.
Tags: business listing, google, google local, google maps, live maps, live search, local listing, microsoft live, msn, review, Search Engines, yahoo, yahoo local, yahoo maps
Posted in Bing / Microsoft Live, Google, Search Engines, Yahoo | 2 Comments »
December 3rd, 2008
Inbox Repair tool
If you can’t open your Personal Folders file (.pst) or your Offline Folder file (.ost), or you suspect that your .pst or .ost data file is corrupted, you can use the Inbox Repair tool (Scanpst.exe) to diagnose and repair errors in the file. The Inbox Repair tool scans only the .pst or .ost file, not your mailbox on the server running Microsoft Exchange. The tool determines whether the file structure is intact. If it is not intact, the Inbox Repair tool resets your file structure and rebuilds the headers.
The Inbox Repair tool works on both the Microsoft Outlook 97-2002 Personal Folders File (.pst) and the Office Outlook Personal Folders File (.pst) data files in Microsoft Office Outlook 2003 and Microsoft Office Outlook 2007.
Scanpst.exe is installed when you install Outlook. It is located at:
drive:\Program Files\Microsoft Office\OFFICE12.
Repair errors by using Scanpst.exe
- Exit Outlook if it is running.
- Double-click Scanpst.exe, located at drive:\Program Files\Microsoft Office\OFFICE12.
- In the Enter the name of the file you want to scan box, enter the name of the .pst or .ost file that you want to check, or click Browse to search for the file.
- To specify the scan log options, click Options, and then click the option that you want.
- Click Start.
- If errors are found after the scan is complete, you will be prompted to start the repair process to fix the errors.A backup file is created during the repair process. To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or click Browse to look for the file that you want to use.
- Click Repair.
- Start Outlook by using the profile that contains the .pst file that you tried to repair.
- On the Go menu, click Folder List.In the Folder List, you may see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. The recovered folders are usually empty, because this is a rebuilt .pst file. The Lost and Found folder contains the folders and items recovered by the Inbox Repair tool. Items that are missing from the Lost and Found folder cannot be repaired.
- If you see a Recovered Personal Folders folder, you can create a new .pst file, and drag the items in the Lost and Found folder into the new .pst file. When you have finished moving all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder, from your profile.
OST files can be scanned using drive:\Program Files\Microsoft Office\OFFICE12\Scanost.exe.
For additional 3rd party repair tools, check out Slipstick System’s fantastic Outlook/Exchange website: http://www.slipstick.com/problems/scanpst.asp
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From: http://office.microsoft.com/en-us/outlook/HA100758311033.aspx
Tags: consistency, corrupt, damaged, outlook 2007, pst, repair, scan, scanpst.exe
Posted in Microsoft Outlook 2007 | 3 Comments »